Delete your account
In the app: You → Delete account. Type your email
address to confirm, and your password if you have one. It happens
immediately and it cannot be undone.
No longer have the app, or cannot sign in? Email
[email protected]
from the address on the account and say you want it deleted. You do not
have to give a reason and we will not ask for one. We reply to confirm
it is done — and if the request comes from an address we cannot match
to an account we will say so and stop there, because the one thing
worse than not deleting an account is deleting somebody else's.
What is erased
Your name, your email address and phone number, your sign-in, your
devices and sessions, your payment handles, your preferences, any
receipt or menu readings still attached to your account, and
anything you wrote in a comment. Your address is freed, so you can
open a new account with it whenever you like — closing one is not
a ban.
What stays, and why
The expenses and settlements inside groups you shared with other
people. Your seat becomes Deleted user — no name, no
address, nothing that points back at you — but the rows themselves
remain, because other people's balances are calculated
from them. Removing them would silently change what your
friends owe each other, months after you left, with nothing on
screen to explain why the numbers moved. The record that an
expense was edited stays too, with your name off it: a
history somebody can delete is not a history.
Settle up first, if you can
Deleting your account does not cancel a debt and does not tell
anybody you have gone. If you are owed money, or owe some, it is
worth squaring that with the people involved before you ask — for
their sake rather than ours.
Cancel Pro separately
A subscription is held by the App Store or Google Play, not by us,
so deleting your account here does not stop it renewing. Cancel it
in your store account first, where you manage every other
subscription. We never see a card number and cannot cancel or
refund one on your behalf.